What do I need to do to receive my payment?
To be able to receive a payment from us you must have had sales and that you have filled in your bank account details in CDON Connect. (Settings-Update company info- bank accounts)
Payments can be paused if you for example do not follow the SLA (Service Level Agreement)
We make two payments to merchants each month.
The first payment only occurs if your sales since the last payment amount to 3000 SEK/NOK/DKK, or 300 EUR, or more.
The second payment occurs regardless of the amount of your sales since the last payment.
Please note that CDON may also delay payment for one payment period if the delivery time is fourteen (14) days or more.
Reminder: From February 9th and forward, there will be a 14-day delay backwards in time from when you received the Settlement Report.
If you have specific questions about your payments/payouts please contact finance@cdon.com