What does, Pending, Awaiting payment, Cancelled and Invoiced Orders
- Pending: Unprocessed order. It's important to handle the order through your integration partner and manually in CDON Connect to send with a tracking number, otherwise, the order will not be paid from us. The tracking number is important for you to add so you have the right to take an NPU fee if the customer doesn't pick up the order.
- Awaiting payment: The status when the order has been sent but hasn´t been paid yet
- Cancelled: The order is interrupted.
- Invoiced: The order is paid to you and delivered to the customer.