On the Reclaimit front page, there are two important functions:
The Search Bar at the top
Are you looking for a specific errand? Search for the order number and press Enter, or the orange Search icon.
The section called Enabled contains your errands.
- Errand, waiting for your response, within either 24 or 72 hours.
- Errands currently with the customer, or returns on their way to you
- Errands you have solved by approving them, for example, a customer who has been refunded or had a new item shipped to them
- Errands declined or cancelled, for example, a customer who was rejected or stopped replying
You can also find a summary of all your ongoing errands under the Overview.