How do I manage my orders?
If you have set up your email subscription you will receive a message every time you get a new order.
To notify the customer that an order has been dispatched, please select the order from the orders page, mark the dispatched rows, and click Mark as delivered. This will send an automatic email to the customer informing them that the order has been shipped. It is also at this point we request the payment from the customer.
Firstly, please make sure that you have entered your return address in your Settings.
CDON recommends that you always provide the CDON specific delivery note when shipping to a common customer. You can download it by clicking the Delivery note button and selecting the appropriate return address.