What is a payment report?
With the payment report, you can get detailed information about your payments on an order level. You find this report in CDON Connect => Reports
There a 3 sheets in the payment file report. Click on the sheet "Rows" to see information about each order
You will receive three paymentfiles each month.
The first Payment file every month contains all transactions since the last payment until the last day of the previous month. (I.e. this is the claim merchant has on CDON per the last day of the previous month). This paymentfile only includes details about what we owe you when we close the month.
The second Payment file of the month is created when CDON makes the first payment of the month. This file will have the date + 2 day from when CDON created the paymentfile.
Together with the first paymentfile of the month these two will contain the total proceeds that will be paid from CDON.
The third payment file of the month is created when CDON makes the second payment. In this payment you will get your sales transferred regardless of how big your sales have been up until this point.
If you still are receiving payment file reports even after you've closed your account please contact email@example.com so we can remove you from the e-mail subscription for payment files.
Specific questions about your payment/payouts please contact our finance department at firstname.lastname@example.org